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How do I reset my password?

Updated over 2 weeks ago

To reset your password, please follow these steps:

  • Click on the "Forgot password" link under the Login button

  • In the popup, enter your email address and click on "Reset password"—the popup will confirm that an email has been sent to you.

  • Find a "Reset your password" email in your inbox, and click on the "Reset your password" button.

  • On the page that loads, in the pop titled "Recover Password", enter your new password then click on the "Change Password" button—the popup will confirm that your password has changed.

  • You should now be able to log in to your account. If you are still unable to log in, please contact us.

Here's a visual version of the above instructions:

Forgot password link

Screen Shot 2023-11-15 at 8.17.17 AM.png

Forgot password popup

Screen Shot 2023-11-15 at 8.19.28 AM.png

Forgot password popup confirmation

Screen Shot 2023-11-15 at 8.19.36 AM.png

Reset your password email

Screen Shot 2023-11-15 at 8.21.55 AM.png

Recover your password popup

Screen Shot 2023-11-15 at 8.22.07 AM.png

Recover your password popup confirmation

Screen Shot 2023-11-15 at 8.22.26 AM.png
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