To reset your password, please follow these steps:
Click on the "Forgot password" link under the Login button
In the popup, enter your email address and click on "Reset password"—the popup will confirm that an email has been sent to you.
Find a "Reset your password" email in your inbox, and click on the "Reset your password" button.
On the page that loads, in the pop titled "Recover Password", enter your new password then click on the "Change Password" button—the popup will confirm that your password has changed.
You should now be able to log in to your account. If you are still unable to log in, please contact us.
Here's a visual version of the above instructions: